Refund policy

We’re confident that you’ll love our products. However, if the product delivered to you is damaged, defective, or you in some way feel unhappy with it, please let us know by email within 14 days of delivery. 

If the product is clearly damaged please email a photo of the product to returns@selaura.com and we will arrange a replacement product for you. If you are simply unsatisfied with the product please return it to us, unopened, within 30 days of delivery. Please include a copy of your order (which sets out your name, address, order number and date of order) with any return together with the reason for your return. Address for returns will be supplied following your email to returns@selaura.com. 

Please note that our only obligations to you will be, according to your preference: (a) to provide you with a replacement product, (b) provide you with product that has not been delivered (c) refund the amount paid for the product. We will use all reasonable efforts to refund the price paid within 30 days of our email to you confirming the refund.