Terms of service
We are Selaura Limited, Company Number SC682262 with our registered office at Suite 2 Ground Floor, Orchard Brae House, Edinburgh EH4 2HS. We operate the website www.selaura.com.
To place an order on our website you must be over 18 years of age and legally capable of entering into binding contracts. Unless you have prior approval from your doctor, you must not use our products if you are pregnant or breast feeding, have any form of medical condition, or are taking any medications.
We try to ensure that all our products and packaging are accurately represented on our website, but please note there can be slight variations. The images used are for illustrative purposes only.
All products and subscription plans are subject to availability. We will email you as soon as possible if your requested product is not available for any reason.
Whilst our ingredient benefit claims are proven, our products are not intended to treat, cure or prevent any disease. Our products should be taken in conjunction with a healthy diet and lifestyle. The information contained on our website, social media or other promotional material does not constitute medical advice and, if you’re in any doubt, you should seek the independent advice of your own doctor.
Our products are food supplements and comply with UK laws and regulations in relation to food supplements. If you’re ordering a product for delivery to a country outside of the UK, you should satisfy yourself that the product, health or nutritional claims, or individual ingredients comply with relevant regulations and legislation in the country where the product will be delivered and/or used.
If you experience an adverse reaction to our products, please immediately stop taking them and seek urgent medical care.
We reserve the right to make changes to our products to comply with changes in relevant laws and regulations. We may also make changes and improvements to our products driven by our research.
THE CONTRACT BETWEEN US
To place an order on the website, click on the [buy] tab next to the product or subscription you’d like to order and continue through the check-out process.
Please note that neither completion of the check-out process, nor an email acknowledging we have received your order means that your order has been accepted by us. Your order constitutes an offer to purchase and all orders are subject to acceptance by us. All orders are subject to availability and we will let you know by email if your product is not available for any reason and where possible advise you of a new delivery date. Your contract with us only relates to available products and those not indicated as being out of stock. We are not, and cannot be, obliged to supply any products, whether part of a subscription plan or otherwise, until products are available.
The price of any products and or subscription plans are as displayed on our website at the time you place your order. We will use all reasonable efforts to ensure our prices are correct. If there is an error, we will contact you to give you the option to continue with the purchase or to cancel the order.
The price of our products and subscription plans include VAT at the applicable rate, from time to time, in the UK.
If your delivery address is outside the UK, you may have to pay import duties and other taxes. These, and any other additional customs charges are your responsibility. Details of delivery charges are set out in the Delivery section below.
Our prices include delivery charges for UK addresses only.
We may change the price of any subscription plan by giving you at least 30 days’ notice in writing (email).
If you choose a subscription plan, it will automatically renew 21 days following the first payment date. Subsequent months will be billed monthly thereafter on the same date as the first renewal. If your card expires or we are otherwise unable to take payment from you, you must provide us with an alternative payment method. We reserve the right to suspend the subscription plan until an alternative payment method is provided by you.
You may cancel your subscription at any time by giving at least 2 days’ written notice prior to any monthly renewal date.
To cancel your subscription simply email cancel@selaura.com with the heading.
Our liability to you in connection with any of our products is strictly limited to the price you paid for that product.
We will not, save as where precluded by law, be liable to you for any indirect or consequential loss, damages or expenses (including but not limited to loss or profits or business) howsoever arising.
Notwithstanding the foregoing, we in no way exclude or limit our liability to you for (a) death or personal injury caused by our negligence (b) fraud or fraudulent misrepresentation.
Nothing in these terms and conditions seeks to limit any rights you have under applicable consumer protection laws.
Our liability to you in connection with any of our products is strictly limited to the price you paid for that product.
We will not, save as where precluded by law, be liable to you for any indirect or consequential loss, damages or expenses (including but not limited to loss or profits or business) howsoever arising.
Notwithstanding the foregoing, we in no way exclude or limit our liability to you for (a) death or personal injury caused by our negligence (b) fraud or fraudulent misrepresentation.
Nothing in these terms and conditions seeks to limit any rights you have under applicable consumer protection laws.
You agree to indemnify, hold harmless, and defend us, our subsidiaries and affiliates and their respective officers, directors, employees, agents, contractors, subcontractors and suppliers from any and all claims, liabilities, damages, costs and expenses of defence, including all legal costs, in anyway arising from or related to your breach of these terms and conditions, your use of the website, content posted to the website by you or your violation of any law or the rights of a third party.
We reserve the right to revise and amend these terms and conditions from time to time. Please review these terms each time you access the site and or purchase a product. You will be subject to the terms and conditions in force (on the website) at the time you place an order with us.
Our website, including all information, products and other information available through this site or any linked sites, is provided “as is.” We do not and cannot warrant that the information on this site is correct or accurate, that use of the site will be uninterrupted and error-free or that the site or server that makes it available with be free from viruses.
Our website may contain links to third party sites that are not affiliated to us. We are not responsible for the content, accuracy or otherwise of any such third party sites.
FORCE MAJEURE/EVENTS OUTSIDE OUR CONTROL
We will not be liable for any failure to perform, or delay in performance of any of our obligations under these terms and conditions that is caused by events outside our control. Such events include, but are not limited to (a) storm, flood, earthquake, fire, explosion or other natural disaster (b) riot, terrorist attack (or threat thereof) war (or threat of or preparation for) (c) strike or other industrial action or civil commotion (d) pandemic (or threat of) (e) the acts, legislations, regulations, decree or other restriction by any government. Our performance under these terms and conditions will be suspended for the period of such an event.
ENTIRE AGREEMENT
This agreement and any document expressly referred to in it constitutes the whole agreement between us and supersedes any previous discussions, correspondence, arrangements or understandings between us.
This contract is between you and us. No other person shall have any right to enforce any of its terms, whether under the Contracts (Rights of Third Parties) Act 1999, or otherwise.
The headings in these term and conditions are for convenience only and have no legal or contractual effect.
LAW AND JURISDICTION
These terms and conditions and any dispute or claim arising out of or in connection with it or its subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of Scotland. Any dispute or claim arising out of or in connection with this agreement will be subject to the exclusive jurisdiction of the courts of Scotland.